Terms and conditions
Introduction
These Terms and Conditions ("Terms") govern your use of our online gaming platform (the "Platform"). By accessing, using, or participating in the Platform, you agree to be bound by these Terms.
Purpose of the Terms
The purpose of these Terms is to provide a clear understanding of the rules and regulations that apply to your use of the Platform. These Terms outline our responsibilities, as well as yours, regarding gameplay, bonuses, deposits, withdrawals, and account management.
Acceptance of Terms
By registering for an account or continuing to use the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please do not register or continue using the Platform.
Age and Legal Restrictions
You must be at least 18 years old (or the legal age in your jurisdiction) to use the Platform. You represent that you are of sufficient age and capacity to accept these Terms. We reserve the right to request proof of age from users who appear to be under 18.
Account Registration
- Eligibility: To register for an account, you must provide accurate and complete information about yourself. You must not create multiple accounts or use someone else's identity.
- KYC and Verification: We require verification to comply with regulations. Identification documents and proof of address may be requested to verify your account.
- Account Security: You are responsible for keeping your login credentials secure. Notify us immediately if you suspect unauthorized access.
Deposits and Withdrawals
- Accepted Methods: Credit cards, e-wallets, and cryptocurrencies (see website for current list).
- Limits: Minimum deposit $20; maximum deposit $10,000 per day. Minimum withdrawal $50; maximum $5,000 per transaction.
- Processing: Deposits are instant; withdrawals may take up to 3 business days.
- AML Policy: Accounts engaged in suspicious or unlawful activity may be suspended or terminated, and activity reported to regulators.
Bonuses and Promotions
- Credit: Bonuses are automatically credited unless stated otherwise. Use bonus codes where applicable.
- Wagering: Bonuses must be wagered within 7 days. Failure to do so may lead to forfeiture.
- Expiry & Abuse: Bonuses expire after 7 days. Abuse (multi-accounting, bonus hunting, etc.) may result in account suspension.
Gameplay and Fairness
- RNGs: Games use Random Number Generators to ensure fairness. RNGs are independently audited.
- Malfunctions: Bets placed during malfunctions will be voided and refunded.
- Limits: Deposit, wager, and time-out tools are available to support responsible gaming.
Responsible Gambling
- Self-Exclusion: Available from 24 hours to 6 months.
- Limits: Deposit limits ($20–10,000/day), wager limits ($1–5 per spin), and time-outs (30 minutes–24 hours) can be set.
- Support Links: Resources include Gamblers Anonymous Australia and NCALG.
Prohibited Activities
- Bonus Abuse: Includes multi-accounting and low-risk betting strategies.
- Fraud/Collusion: Cheating, collusion, or manipulation will result in account closure.
- Bots: Automated play is strictly prohibited.
Account Suspension and Closure
- Voluntary Closure: You may request closure at any time (remaining balance forfeited).
- Breach of Terms: Accounts may be suspended or closed if Terms are violated.
- Dormancy: Accounts inactive for 12 months may be terminated.
Privacy and Data Protection
- Information Collected: Personal and financial details are collected to verify identity and meet regulatory obligations.
- Use & Storage: Data is used as outlined in our Privacy Policy and stored securely.
- GDPR Compliance: Applies where relevant to EEA users.
Limitation of Liability
- Losses: We are not liable for losses resulting from gameplay or closure.
- System Errors: Bets placed during errors are void.
- Third-Party Links: We are not responsible for external content or services.
Amendments and Updates
- Modifications: Terms may be updated at any time without prior notice.
- Notification: Users must check the website for updates. Continued use constitutes acceptance of revised Terms.
By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to these Terms, including future amendments.
